Mybet Malaysia Terms & Conditions – Your Guide to Using the Betting Platform

These Terms & Conditions constitute a legally binding agreement between you ("User" or "Member") and mybet ("Company", "we" or "platform"). This document governs your use of the mybet platform at mybet.express, including all services, games, bets and other features available through the platform.

By completing the account registration process, making your first deposit, or using any part of the mybet platform, you expressly and implicitly agree to be fully bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the platform immediately.

Mybet reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on the platform. You are responsible for reviewing these Terms & Conditions periodically. Continued use of the platform following the publication of any amendment constitutes acceptance of the revised terms.

To register and use the mybet platform, you must meet the following eligibility criteria:

• Aged 18 years of age and above at the date of registration. mybet strictly prohibits the participation of underage individuals.
• Is eligible individuals legally to enter into a binding agreement.
• Not included on a self-exclusion list or the exclusion list of any responsible gaming programme.
• Register under your own name and not on behalf of another person.
• Providing accurate, complete, and up-to-date information during registration.

Each individual is permitted to hold only one active account only on the mybet platform. Multiple account registrations are strictly prohibited and may result in the termination of all associated accounts along with the freezing of all balances and winnings.

You are solely responsible for maintaining the security of your account username and password. mybet will not be held liable for any loss resulting from unauthorised access caused by your failure to keep your login credentials secure.

Mybet accepts deposits and processes withdrawals via legitimate Malaysian payment methods. All financial transactions are conducted in Malaysian Ringgit (RM) only.

Accepted Payment Methods

Withdrawal Rules

• The minimum withdrawal is RM 30 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit, or to a verified bank account held in your name.
• Mybet reserves the right to request additional identity verification for withdrawals that exceed certain limits.
• Withdrawal processing to e-wallets takes 15–30 minutes; to FPX bank accounts, up to 1 hour on standard business days.
• If you have never placed a real bet using deposited funds, mybet reserves the right to decline or suspend a withdrawal pending the completion of a review.

All games available on the mybet platform – including football betting (Liga Super Malaysia, EPL, and international leagues), live casino (baccarat, blackjack, roulette, Dragon Tiger, sic bo), lottery, slots, and table games – are subject to their own specific rules as stated in the respective game sections.

The general rules that apply to all games on mybet are as follows:

• All game results are final once confirmed by the mybet system. No appeals regarding game outcomes will be entertained except in cases of clear technical error.
• In the event of a technical disruption during an active game, mybet will endeavour to restore the state to the last verified position. Where restoration is not possible, the bet in question will be voided and the stake refunded.
• For football betting, all bets placed before the final whistle are valid based on the official result of the relevant league, including extra time where applicable.
• Mybet reserves the right to refuse, void, or limit any bet that, in its opinion, violates these terms or shows signs of manipulation or fraud.
• The use of any automated software, bots, computer-assisted betting systems, or other methods that exploit system vulnerabilities is strictly prohibited.

Mybet uses independently audited Random Number Generator (RNG) technology across all digital games to ensure every outcome is truly random and cannot be manipulated by any party, including mybet itself.

Mybet offers a variety of bonuses and promotions from time to time for new users and existing members. Each bonus and promotion is subject to specific terms that must be read and understood before you claim any bonus.

General Bonus Terms

• Each bonus has a rollover requirements (turnover) which specifies how many times the bonus amount (or the deposit + bonus amount) must be wagered before a withdrawal can be made.
• The mybet welcome bonus has rollover requirements that are clearly stated in the relevant promotion's terms. Please check the Promotions page for the latest information.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Mybet reserves the right to forfeit any bonus, bonus-related winnings, or suspend an account if there is evidence of promotional abuse, including the creation of multiple accounts to claim bonuses repeatedly.
• Bonuses cannot be transferred between accounts and hold no cash value unless otherwise stated.

Mybet reserves the right to modify, suspend or terminate any promotion at any time without prior notice. Any changes will not affect bonuses that have already been claimed and are currently in the rollover process, unless there is evidence of fraud or abuse.

To protect the integrity of the platform and the interests of all users, the following are strictly prohibited on the mybet platform:

• Fraud & Manipulation: Any attempt to defraud or manipulate game outcomes or mybet's systems through technical or other means.
• Money Laundering: Using the mybet platform as a vehicle to transfer or conceal funds obtained through illegal means.
• Multiple Accounts: Registering or maintaining more than one account to gain multiple benefits from promotions or to evade account restrictions.
• Automated Software: Using bots, automated scripts, artificial intelligence software, or any tool that confers an unfair advantage in gameplay.
• Bonus Abuse: Claiming bonuses with the sole intention of meeting the minimum rollover requirement and no genuine intent to play, or colluding with other users to exploit promotions in an unauthorised manner.
• Providing False Information: Providing false personal or financial information during registration or the verification process.

Mybet reserves the right to investigate any activity suspected of violating these prohibitions. Where a violation is confirmed, mybet reserves the right to freeze the account, void winnings, forfeit deposits, and/or pursue appropriate legal action.

Mybet reserves the right to suspend or terminate any user account with or without prior notice in the following circumstances:

• The user has violated any of the terms set out in this document.
• There is evidence or reasonable suspicion of fraud, money laundering or other illegal activity.
• Account inactive for more than 12 consecutive months.
• The user has applied for self-exclusion through the responsible gaming programme.
• At the user's own request to close the account.

When an account is closed for reasons not involving fraud or a breach of terms, any valid remaining balance will be returned to the user within 5–10 business days via the same payment method used for the last deposit.

Mybet is fully committed to the principles of responsible gaming. We recognise that gambling can be an enjoyable form of entertainment when approached wisely, but it can also cause problems for individuals who lack sufficient self-control.

As part of this commitment, mybet provides all users with the following tools:

• Deposit Limit: Set a daily, weekly or monthly deposit limit to control how much money you add to your account.
• Betting Limit: Set a maximum amount that can be wagered within a single session or specified period.
• Loss Limit: Set a loss limit that will automatically suspend your session once it is reached.
• Temporary Break: Take a break from the platform for 24 hours, 48 hours, one week or one month.
• Self-Exclusion: Exclude yourself from the platform permanently or for a minimum period of six months.

All mybet services are intended for adult users aged 18 years of age and above only, without exception. If you need assistance or further information on responsible gaming, please visit the Responsible Gaming us or contact our support team.

Mybet provides its online betting platform on an "as is" basis and makes no guarantee that the platform will always be available without interruption or technical errors. That said, mybet strives to maintain the highest level of platform availability and will notify users of any scheduled maintenance in advance.

• Mybet is not liable for financial losses incurred by users as a result of betting activity within limits set by the users themselves.
• Mybet is not liable for any damage or loss arising from internet disruptions on the user's end, device failures, or external factors beyond mybet's control.
• In the event of a technical error that causes an incorrect game result, mybet reserves the right to void or correct the affected bets and refund the stakes to the users.
• Mybet's total liability to any user under any circumstances shall not exceed the net amount deposited by that user in the 30 days preceding the claim.

Mybet reserves the right to amend, update, or replace any part of these Terms & Conditions at any time, with or without prior notice. Any amendments will be published on this page with a revised effective date. The most recently published version shall apply and supersedes all previous versions.

We encourage you to check this page periodically to ensure you are always aware of the latest terms governing your use of the mybet platform.

For any enquiries, concerns or feedback regarding these Terms & Conditions, please contact us through the following channels:

• Live Chat: Available 24/7 within the mybet platform for the fastest response.
• Email: support@mybet.express – responded to within 24 business hours.
• Telegram: Via mybet's official Telegram account for more casual communication.

Our support team is fluent in both Bahasa Melayu and English, and is ready to help you understand any part of these Terms & Conditions in greater detail.